Privacy Policy

1 Information We Collect

We collect information you provide directly when you create an account or use our services:

• Account data — first name, last name, email address, and phone number provided during registration.
• Authentication data — securely hashed passwords; we never store plain-text passwords.
• Usage data — pages visited, features used, timestamps, and session durations on https://billstack.ng.
• Device & technical data — IP address, browser type, operating system, and device identifiers.
• Communications — messages or support requests you send to BillStack.

2 How We Use Your Information

BillStack uses collected information to:

• Create and manage your account on https://billstack.ng.
• Provide, operate, and improve our billing and payment services.
• Send transactional emails, invoices, and important service notices.
• Verify your identity and prevent fraudulent activity.
• Respond to customer support requests and inquiries.
• Comply with applicable legal obligations and regulatory requirements.
• Analyse aggregate usage trends to enhance platform performance.

3 Information Sharing

BillStack does not sell or rent your personal data to third parties. We may share information only in these limited circumstances:

• Service providers — trusted vendors who assist in operating https://billstack.ng under strict confidentiality agreements.
• Legal requirements — when required by law, court order, or government authority.
• Business transfers — in the event of a merger, acquisition, or asset sale, with prior notice to users.
• With your consent — any other sharing will require your explicit permission.

4 Data Security

We implement industry-standard technical and organisational measures to protect your data, including:

• Encrypted data transmission via HTTPS/TLS across https://billstack.ng.
• Role-based access controls limiting data access to authorised personnel only.

While we strive to protect your data, no method of transmission over the internet is 100% secure. We encourage you to use a strong, unique password for your BillStack account.

5 Cookies & Tracking

BillStack uses cookies and similar technologies to:

• Maintain your authenticated session securely.
• Remember your preferences and settings.
• Analyse platform usage through anonymised analytics.

You can control cookie behaviour through your browser settings. Disabling essential cookies may affect the functionality of https://billstack.ng.

6 Your Rights

Depending on your jurisdiction, you may have the right to:

• Access — request a copy of the personal data we hold about you.
• Rectification — correct inaccurate or incomplete information.
• Erasure — request deletion of your personal data, subject to legal obligations.
• Portability — receive your data in a structured, machine-readable format.
• Objection — object to certain types of processing of your personal data.
• Withdraw consent — where processing is based on consent, withdraw it at any time.

To exercise any of these rights, please contact us via the details in Section 10.

7 Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. We may retain certain data longer if required to comply with legal obligations, resolve disputes, or enforce our agreements. When data is no longer needed, it is securely deleted or anonymised.

8 Children's Privacy

BillStack is not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a child has provided us with personal information, please contact us immediately and we will take steps to delete such data.

9 Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will notify you by updating the "Last updated" date at the top of this page and, where appropriate, sending an email to your registered address. Continued use of https://billstack.ng after any changes constitutes your acceptance of the revised policy.

10 Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us: